Refund Policy
CANCELLING AN ORDER
Once an order is placed, we will not be able to cancel it after 30 minutes as your order might have already been processed. Please do drop us an email at
info@lifetimeluxury.online as soon as possible if you'd like to cancel an order that you have just made.
UNCLAIMED ORDERS
We are not responsible for any packages returned to us as refused, unclaimed, deliverable, or because of incorrect or insufficient address.If you notice an incorrect or insufficient address when receiving the confirmation email, email us back as soon as possible at
info@lifetimeluxury.online as a reply to your order confirmation email with the updated details.Once we process the order we are not able to change the address and we are not to beheld responsible for incorrect or insufficient address.
REFUND POLICY
We take pride in making sure our customers are happy with our products. If you need to return your product, there is a 30 day period to make this request. Please contact us at info@lifetimeluxury.online. Please not that you will be responsible for any and all return shipping costs. If your product is damaged, you are able to send us clear evidence through photos of your product, packaging, as well as your customer information so our team can dispute this issue depending on the resolution.